Shipping & Delivery

We want every customer experience to be as smooth and special as the date nights inside our jar. Here’s everything you need to know about shipping your Date Jar:

📦 Order Processing:
All orders are processed within 1–2 business days. Once shipped, you’ll receive a tracking number to follow your order every step of the way.

🌍 Estimated Delivery Times:

• UK & EU: 3–7 business days
• USA & Canada: 5–9 business days
• Australia & Rest of World: 7–14 business days

Delivery times may vary slightly based on customs or local postal delays.

✅ Address Accuracy Matters:
Please double-check your shipping address at checkout. Incomplete or incorrect addresses can lead to delays, failed deliveries, or returned packages.

👉 Tip: Include your phone number during checkout — it can help with customs clearance and ensures smooth delivery, especially for international orders.

📬 Missing or Delayed Packages:
If your tracking shows "delivered" but you haven't received your package:

• First, check with neighbors or your local post office.
• Still missing? Contact us, we'll work with the courier to resolve the issue quickly.

We’re here to help make it right.