Refunds & Returns
We want you to love every date inside your jar — but if something’s not right, we’re here to help.
📦 Return Eligibility:
You may return your item within 14 days of delivery if it is:
- Unopened and unused
- In its original packaging
- In the same condition you received it
To start a return, contact us with your order number and reason for return.
💸 Refunds:
Once your return is received and inspected, we’ll issue a full refund (excluding shipping fees) to your original payment method. You’ll be notified once your refund is processed.
Please allow 5–10 business days for the refund to reflect in your account.
🚫 Non-Returnable Items:
Due to the nature of our product, we cannot accept returns on opened jars or partially used items.
📮 Return Shipping:
Buyers are responsible for return shipping costs. We recommend using a trackable service to ensure safe delivery back to us.
❌ Damaged or Wrong Item?
If your item arrives damaged or incorrect, email us within 48 hours of delivery with a photo of the issue — we’ll send a replacement or refund immediately.
Still have questions? Reach out anytime — we’re happy to help. 💛